Support Hub
Help Desk & Support
Find answers to common questions or reach out to our system administrators.
Visit the station listed in your "Matched" report. You must carry proof of identity or a police abstract to verify ownership before the document is released.
It may not have been turned into a station yet. We recommend filing a "Lost Report" through your dashboard so the system can notify you the moment it is found.
Searching and reporting through the DRS platform is free of charge. However, standard administrative fees may apply at police stations according to local regulations.
Still need assistance?
Our technical support team is available for system-related issues.